AI 人工智能中对HR的常见术语解释,HR可以学习了解下




Algorithms : An algorithm is a set of rules to be followed in a problem solving situation or calculation. Algorithms take large amounts of data generated during the hiring process and transform it into information that HR can use in candidate selection. In a previous study, candidates recruited via algorithms remained in their job 15% longer than those hired by HR. Algorithms help to improve candidate selection and reduce the potential for a bad hire.

Artificial Intelligence (AI) : Often referred to as the ‘fourth industrial revolution’, artificial intelligence (AI) is a machine that is capable of imitating intelligent human behaviour, which includes making decisions and performing basic tasks such as problem solving, planning and learning. AI automates repetitive and mundane admin tasks, including screening and applicant updates throughout the hiring process. It is also behind the rise in chatbots and the use of video screening.

Chatbots : Short for chat robot, chatbots are becoming more prolific in talent acquisition. Like Apple’s Siri or Amazon’s Alexa, chatbots in recruitment use artificial intelligence (eg, machine learning – see below) to comprehend questions and respond. Chatbots can be used across different platforms, including e-mail, messaging apps and through your applicant tracking software. Chatbots are designed to simulate conversations with visitors to your careers site and are rapidly becoming an essential tech tool for high volume recruitment. Used effectively, chatbots add a more engaging and interactive element to your hiring process. A survey carried out earlier this year found that over half of candidates are comfortable interacting with chatbots during the application process.[1]

Gamification : Gamification applies the common elements of game playing to other areas of online activity, including marketing. In recruitment it is frequently used by graduate employers, including Lloyds Banking Group, Deloitte and in PwC’s popular Multipoly to attract young talent and create a more engaging candidate experience. Incorporate gamification into your recruitment process through your HR technology.

Machine learning : Similar to artificial intelligence, machine learning provides AI with the algorithms that make it more intelligent. In hiring, machine learning can reduce your time to hire and is used to automate candidate screening, often utilising the data available in your recruitment analytics relating to your most successful hires. Sophisticated machine learning algorithms in HR software can be used to evaluate the potential cultural fit of a candidate through language choice and even facial expressions.

People analytics : People analytics combines data and analysis to gain insight into a range of issues related to your employees, including leadership, performance management and recruitment. For more insight, please see our previous article which provides a more detailed introduction to people analytics.

Sentiment analysis : It may not be a term you are familiar with but sentiment analysis interprets the effect that language has on people, whether negative, positive or neutral. In recruitment it can be used to analyse the impact of the wording of your job posts. For example, last we year we reported that by replacing the word ‘hacker’ with ‘developer’ in their job posts, social media platform Buffer saw an increase in the number of female candidates applying to their vacancies. HR analytics in your recruitment software provide more insight into how the use of specific words can deter talent from apply to your jobs. Software which uses sentiment analysis can also suggest more suitable words to attract a more diverse talent pool.

The Turing Test : The Turing Test was conceived by scientist Alan Turing in 1950 based on the premise ‘can machines think?’ Today it refers to the potential for artificial intelligence to convince people they are interacting with a person rather than a machine. One of the most successful examples is the Mitsuku chatbot which has been awarded the 2017 Loebner Prize[2] (based on the Turing Test) for the third time but has yet to convince the judges it is human. It’s a term you may hear more of in relation to AI as automation in the workplace rises.




聊天机器人:聊天机器人的简称,聊天机器人在人才获取方面越来越多。与苹果的Siri或亚马逊的Alexa一样,招聘中的聊天机器人使用人工智能(例如,机器学习 – 见下文)来理解问题并作出回应。Chatbots可以在不同的平台上使用,包括电子邮件,消息应用程序和通过您的申请人跟踪软件。Chatbots旨在模拟与您就业网站的访问者的对话,并正在迅速成为高容量招聘的基本技术工具。聊天机器人有效地使用,为您的招聘过程添加更吸引人的互动元素。今年早些时候进行的一项调查发现,在申请过程中,超过一半的候选人愿意与聊天机器人进行互动。





图灵测试:图灵测试是由科学家阿兰·图灵(Alan Turing)在1950年设想的,前提是“机器可以想象?今天,它指的是人工智能的潜力,以说服人们,而不是一个机器与人互动。其中最成功的例子是第三次获得2017年Loebner奖(基于图灵测试)的Mitsuku聊天机器人,但尚未说服评委是人类。 随着工作场所的自动化程度的提高,这是一个与AI有关的术语。

以上由AI 自动翻译。



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